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Releases
What you need to know about redeeming your
vehicle or personal property.
Questions & Answers
Q:
How much will it cost?
A:
The hourly towing and daily storage fees vary
depending on which agency impounded your vehicle. Please
contact
our office for your current charges.
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Q: My vehicle was impounded, when can I
redeem my vehicle?
A: This depends on the reason your vehicle was
impounded.
14602.6 VC - (Driver
unlicensed/suspended) will have a 30-day impoundment hold. After
30-days, you must obtain a release from the impounding agency.
14602.7 VC - (Evading a
peace officer) will have a 30-day impoundment hold. After
30-days, you must obtain a release from the impounding agency.
14607.6 VC - (Vehicle Forfeiture) will not
be redeemable. Please contact the impounding agency for further
information.
22651(i) VC - (5 or more delinquent parking violations) will be
placed on hold status until violation(s) are cleared. Please
contact the impounding agency for further information.
22651(j) VC - (Illegally parked with no
evidence of registration) will be placed on hold status until
violation(s) are cleared. Please contact the impounding agency
for further information.
22651(o) VC - (Registration expired over 6
months) will be placed on hold status until violation(s) are
cleared. Please contact the impounding agency for further
information. 22651(p)
VC - (Unlicensed/suspended driver) will be placed on hold status
until violation(s) are cleared. Please contact the impounding
agency for further information.
22655(a) VC - (Hit and run) will be placed
on a 48 hour hold. You must obtain a release from the impounding
agency. 22655.3 VC -
(Abandoned in pursuit) will be placed on hold status for
investigation. Please contact the impounding agency for further
information. 22655.5
VC - (Evidence Hold) will be placed on hold status for evidence.
Please contact the impounding agency for further information.
Vehicles impound/stored for
all other reasons will be available for redemption immediately.
For a complete list of impound/storage
authorities, visit
Storage Authorities...
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Q: How do I claim personal property from a
stored/impounded vehicle?
A: Providing that your vehicle has not been
placed on hold status, you may redeem personal property during
regular business hours (8am - 5pm) Monday - Friday, excluding
holidays. Property releases outside of the regular business hours
will incur a gate fee of 1/2 of your hourly impoundment fee. If your
vehicle is on hold status, you must contact the impounding agency for
release.
The following requirements
MUST be met:
1. You MUST be the current
registered owner. A bill-of-sale does NOT imply ownership. A
husband/wife will not be permitted to redeem any property unless
they are listed on the current registration.
2. You must have a valid photo
identification.
3. Personal property is
considered to be items which are not affixed to the vehicle.
Anything attached by means of screws, bolts, or wires will
not be permitted to be removed.
4. If you are redeeming
personal property outside of the regular business hours the gate
fee of 1/2 of your hourly impoundment fee MUST be paid at the
time of the property release.
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Q: Can a
husband/wife, friend, relative, or associate claim personal property
from my vehicle in my behalf?
A: Yes, an authorized representative may
redeem your personal property during regular business hours (8am -
5pm) Monday - Friday, excluding holidays. Personal property releases
outside of the regular business hours will incur a gate fee of 1/2
of your hourly impoundment fee.
The following requirements MUST be met:
1. A NOTARIZED letter from
the current registered owner must be provided. The letter shall include;
the current registered owners full name, make and model of vehicle,
vehicle identification number or license plate number, and name
of the person(s) authorized to redeem personal property.
2. Person(s) redeeming
personal property MUST have valid photo identification.
3. Person(s) redeeming
personal property must sign an itemized property release form,
which will be provided by Preferred Towing.
4. If personal
property is being redeemed outside of the regular business hours,
the gate fee of 1/2 of your hourly impoundment fee MUST be paid
at the time of the property release.
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Q: I
have obtained my release, how to I claim my vehicle?
A: You may redeem your vehicle during regular
business hours (8am - 5pm) Monday - Friday, excluding holidays.
Vehicle releases outside of the regular business hours will incur a
gate fee of 1/2 of your hourly impoundment fee.
The following requirements
MUST be met:
1. You MUST be the current
registered owner. If you have purchased the vehicle, you must
obtain registration from the Department of Motor Vehicles.
2. If you are having a
representative redeem the vehicle, they MUST have a NOTARIZED
letter authorizing them to redeem the vehicle.
3. The owner or representative redeeming
the vehicle MUST have a valid driver's license.
4. If your vehicle was
impounded for registration violations, you must show proof of
current registration.
5. All towing, storage, gate, and lien
fees MUST be paid in full. Please
contact our office for your
total charges prior to arrival.
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Q: What happens if I am not able to
redeem my vehicle?
A: In addition to your hourly
impoundment fee, vehicles will accrue a daily storage fee and lien
fees. You will be notified of lien sale via postal service at the
address on file with the Department of Motor Vehicles. If you fail
to redeem your vehicle, the vehicle will be sold at public auction
in attempt to recover the outstanding towing, storage, and lien
fees.
If you
are the responsible party of the vehicle, it is in your best interest to redeem the
vehicle as soon as possible or make other arrangements. This will
eliminate any further liability to you.
If you fail to redeem your vehicle, it will be considered abandoned. California
Motor Vehicle Code22523 (b) states "No person shall abandon a
vehicle upon public or private property without the express or
implied consent of the owner or person in lawful possession or
control of the property."
YOU DO NOT HAVE OUR PERMISSION TO ABANDON YOUR VEHICLE UPON OUR
PROPERTY!
It is our policy to
pursue all means necessary to resolve your legal obligation. We have
the right to take you, and all parties listed by DMV to have an
interest in the vehicle, to small claims court. We also have the
right to refer this matter to a collection agency for the balance
owed. We will report any unpaid debt to credit reporting agencies.
We will also attempt to revoke your driver’s license and place a
lien on all other property or possessions you may have.
California Motor Vehicle Code Section 22523 contains many provisions
regarding imposition of infractions/fines for those that abandon
their vehicle. Please consult your attorney to see if you come
within the provisions of this code.
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Q: Why am
I receiving collection agency calls or letters if you sold my
vehicle at auction?
A: Vehicles sold at auction rarely
sell for the amount of charges outstanding. The sale price of the
vehicle is deducted from the total bill and the remaining
outstanding amount will be processed to our collections department.
California Civil Code 3068.2
makes the registered owner(s) responsible for the towing, storage
and lien sale charges less the amount we receive from the sale.
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